The health and safety of our staff and our customers is our top priority and testing times call for realistic and achievable changes to the way we operate to ensure we can achieve this goal.
With emediate effect, we have introduced the following measures:-
- All jobs/bookings are by appointment only. We are introducing a 1vehicle at a time policy to ensure we can all adhere to social distancing and sanitising regulations.
You will be given a drop off and collection time for your vehicle, we kindly ask that you stick to these to ensure we can provide an efficient service.
-Vehicle's MUST be emptied of ALL personal belongings before bringing your vehicle in for work to prevent any cross contamination. (There is no need to remove any trim panels/spare wheels/tyre repair kits or tool kits) (vans with fixed items in loading areas or loaded business vehicles can be worked around with prior notice!)
-All vehicles will be subject to a wipe down with alcohol spray/wipes in the appropriate places prior to entry, along with gloves and masks being worn when operating the vehicle and sanitised again after exiting the vehicle upon completion of work along with the use of disposable seat covers and floor mats.
-Where required we will use the neccesary ppe to prevent cross contamination (gloves/masks ect.)
-We have altered our reception area to include a fully sealed clear screen for protection to all parties. There is a gap to deposit and collect keys and to make payments ect. There is also hand sanitizer for your use.
-Due to the size of our reception area we can only allow 1 person to enter at any one time. we are currently unable to allow people to enter our premises for general enquiries we are operating on a drop off and collection service only.
there is also no waiting on our premises at any time for any circumstances, please ensure your visit to us is an essential journey prior to setting off.
-When we fit a detachable towbar system we always carry out a demonstration where needed for customers to familiarise themselves with how they work, we are currently unable to offer this service but we do have a demo model we can show you from a safe distance in the reception area.
If you are currently showing or have had symptoms within the last 7 days please refrain from attending our premises.
If you have any quiries please do not hesitate to get in touch with us.
This notice is subject to change at any time without prior notice